Warning: Zend OPcache API is restricted by "restrict_api" configuration directive in /home/tagusvy/www/wp-config.php on line 175
FAQ – Tagus Value Skip to content

Help center

FAQ

Everything you need to know about valuing your property with Tagus Value.

Frequently asked questions

What is Tagus Value?

Tagus Value is an online property valuation platform providing professional value estimates for properties in Portugal. We use up-to-date market data and advanced algorithms, validated by specialists from the Tagus Property group.

How does the online valuation work?

Our valuation combines the data provided about your property with up-to-date market information, comparables analysis and local trends. The algorithm processes this information and generates a value estimate validated by our specialists.

How long does it take to receive the report?

For card payments, the report is generated automatically in under 5 minutes. For Multibanco or transfer payments, the report is sent after payment confirmation (1-2 business days).

What payment methods are available?

We accept payments by credit/debit card (Visa, Mastercard, American Express), Multibanco and bank transfer. All payments are processed securely through the Stripe platform.

Is the payment secure?

Yes, we use Stripe, the world leader in online payment processing. All data is encrypted and we do not store credit card information on our servers.

Can I get an invoice?

Yes, we issue an invoice for all payments. The invoice is sent automatically to the email provided at the time of payment.

Is there a refund policy?

We offer a 30-day satisfaction guarantee. If you are not satisfied with the report, contact us and we will review your case. The amount is also refundable upon signing an exclusive sales mandate with Tagus Property.

What does the report include?

The report includes: the property value estimate, local market analysis, comparison with similar properties, value-growth potential (Standard and Premium plans), and personalized recommendations (Premium plan).

Does the report replace a certified appraisal?

Our report provides a professional estimate based on market data, ideal for informed decision-making. However, for official purposes (bank loans, courts, etc.), an on-site appraisal by a certified expert may be required.

How long do I have access to the report?

The report remains available in your client area for 1 year. We recommend downloading the PDF to keep it permanently.

What data do I need to provide?

We need basic information such as location, area, number of bedrooms, condition and a few additional features. The more detailed the information, the more accurate the valuation.

Can I keep my report?

Yes, the report is provided as a PDF that you can download and keep. We also send a copy by email and keep the report available in your client area for 1 year.

How are the values calculated?

We use a combination of up-to-date market data, analysis of comparable properties in the same area, local price trends and the specific features of your property. The algorithm is continuously refined based on real transactions.

Is my data safe?

Yes, all data is encrypted and stored securely. We comply with the GDPR and never share your information with third parties without your explicit consent.

Didn't find the answer?

Our team is available to answer all your questions.

Contact us

Virtual assistant

Faça uma pergunta ao nosso assistente inteligente.